Shipping & Refund Policy
Shipping: All orders placed on a business day, Monday through Wednesday, by 12:00pm Standard time will ship on the same day. Orders placed on Thursday, Friday, weekend or on Holidays will be processed on the next normal business day. We offer different methods of shipping but we recommend to choose no longer than 2 day transit for the French Macarons and 1 day for the desserts; this ensures the freshest quality possible and safety arrival of the product. Please note, Macarons will not arrive frozen and are totally safe for consumption. We ship Monday through Wednesday because this will ensure that your package doesn’t get stuck in a transit facility over the weekend.
A physical address is required for all shipments: we cannot ship to a P. O. Box. Customers will be responsible for deliveries made to a wrong address due to incorrect address information being provided to us, recipient unavailability at the time of delivery, or stolen package.
Please refer to our ordering system and choose your method of shipping when checking out.